Privacy Policy

1. Introduction

Ibn Bashir Trading ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard any information you provide when you visit our website or contact us.

2. Information We Collect

We may collect the following types of information when you interact with our website or contact us:

• Your name and contact details (phone number, email address)
• The nature of your inquiry or product request
• Messages you send us via WhatsApp, email, or our contact form
• General website usage data (via analytics tools, if applicable)

3. How We Use Your Information

We use your information only to:

• Respond to your inquiries and provide product or service information
• Process orders or quote requests
• Improve our website and customer experience
• Comply with legal obligations in the Sultanate of Oman

4. WhatsApp Communications

When you contact us via WhatsApp, your messages and contact details are received directly through the WhatsApp platform. We do not store WhatsApp messages on external servers. WhatsApp's own privacy policy governs messages sent through their platform.

5. Data Sharing

We do not sell, trade, or share your personal information with third parties except where required by Omani law or necessary to fulfil a service you have requested (e.g., delivery partners).

6. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute data security.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To make such a request, please contact us at ibn.bashir.tr@gmail.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date.

9. Contact

For any privacy-related questions, please contact us at:
Email: ibn.bashir.tr@gmail.com
Phone: +968 9942 0951
Address: Ibn Bashir Trading, Opposite Sultan Qaboos Sports Complex, Al Ghubrah South, Bawshar, Muscat, Oman